Admission Checklist


  • How is Dad’s room or unit selected? Can we pick the room?

  • Are we able to decorate and/or bring in Mom’s own furniture?

  • Will Dad have a telephone or cable in his room? If so, who pays for them? If not, do we have access to those items?

  • Do you currently have any rooms/beds available?

  • What are your policies regarding roommates? Would you change the room partner if my mom is not comfortable with?

  • Are all rooms semi private and private, or do you have three and four beds in a room?



  • How many beds do you have?

  • What are visiting hours?

  • Are visits with our family member welcome at any time?

  • Are your exterior doors locked?

  • What security measures are in place to keep Mom from wandering out of the building? (Exclusive of Alzheimer’s or specialized units which may be locked)

  • Are pets allowed either as tenants or as visitors? Under what circumstances and SERVICE RELATED QUESTIONAIRS

  • Under what circumstances would you ask us to move or transfer Mom?

  • would we have to make other arrangements? Do you help make those arrangements?

  • What types of behavioral issues are you able to handle?

  • Do you keep documentation of all the behavior interventions you use? (Interventions are those things the staff should try in order to change or handle Mom’s behavior BEFORE they suggest medication as a solution.)

  • What types of behaviors would cause you to ask us to move Mom?

  • Are you able to accommodate residents who wander inside or outside the building?

  • Are there written materials that explain the types of care provided at the facility and the associated costs?

  • Do you offer transportation services to doctor’s offices, dental appointments,etc.?

  • What services are available without leaving the building, such as dental care, vision care, podiatry services, hearing services, hair/beauty salon? Who pays for these services?

  • Are rehabilitation services available, such as occupational therapy, physical therapy, speech therapy or recreational therapy?

  • Do you replace items that are lost?

  • Do you have a smoking policy?

  • Who will do Mom’s laundry? Do we have the option of doing it ourselves?

  • Do you ever take Mom outside? Or may visitors and family members take Mom outside?

  • Is there a secure area for Dad to go outside on his own?



  • Can Mom choose where and with whom she wants to eat her meals?

  • Do the residents participate in meal planning? Can Dad choose what he eats?

  • Can I eat a meal with Dad?

  • What times are meals served?

  • Are there options to choose from at mealtime?

  • What about food in rooms? What is your policy?

  • What kinds of snacks are available?

  • Can I bring Mom her favourite snack?

  • Does a dietician plan menus for Mom since she is a diabetic and needs a special diet?



  • Do you have a recreational therapist on staff?

  • Do you provide special activities for people with dementia?

  • How many activity staff do you have?

  • Does the activity calendar reflect the interests of the residents? How do you find out what the interests of the residents are?

  • Is Mom able to participate in activities of her choice?

  • Do you provide weekend and evening activities?

  • Do you coordinate and provide transportation for community outings?

  • Do you provide activities for people that can’t or don’t want to leave their rooms?

  • Do you have life enrichment programs?



  • Do you have a full time social worker on staff?

  • What types of staffing patterns do you use? (These will vary depending upon thesetting, but ask what the numbers of staff are for each shift: day shift, evening shift and night shift.)

  • How often does the doctor come to the nursing home?

  • Can the doctor be reached at all times?

  • What types of training does the staff receive? Who trains them? How often do they receive updated training?



This transition can be very difficult and the support of the family on the day of admission or move is critical. A family member should plan to spend a few hours with Mom on the first day to help get her settled. Understand that Mom may be grumpy, may try to get you to stay longer, and/or may act hurt or angry. Remember that you have given this decision much thought and that you are doing what you believe is best for your Mom and your family. Visit regularly and encourage other family and friends to do the same.

Bring any concerns, complaints or suggestions to the administrator or manager immediately.

Get involved in the facility or the community. There are many ways to do so through volunteering or through various councils.